Microsoft HUP Office Professional Plus reinstall – Microsoft Community

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I’ve requested my order history multiple times and tried the link on several computers and portable devices.

The link does not work; therefore, I cannot access my order history to download the software or product key. The error is with Microsoft, and it has been this way for more than three weeks. Their phone support folks seem to have no idea how to address this problem. How do I access Order History to view my past orders and retrieve my product downloads?

Details required : characters remaining Cancel Submit 1 person found this reply helpful. Sorry, there is not much we can do to help with MS web site issues.

All I can suggest is you keep trying HUP support until you find a competent tech there who can help you good luck with that That is where the technically competent support staff hide. Here are some links about checking “MS Services”. The first one is disappointing, but maybe the second one for reporting problems will help you :.

Also, Microsoft provides complete service status history so that you can find out what issues have happened in the past and when they were fixed. If you want someone at Microsoft to speak with you about your issue, then your best chance is to use Twitter. Interact with their Microsoft Support Twitter account which is available in English, 24 hours a day – 7 days a week.

Thank you for your help. It is disappointing that I purchased a product from Microsoft and they will not provide the support that will allow me to use the product I legally purchased. I have no way to install the software without the product key. As single individuals we are pretty powerless. They have large audiences and companies want to avoid bad press. When a well-known loud mouth media personality exposes bad customer service it can have a big, negative, long term effect on the company.

So it is easier and cheaper, and better PR, to simply give the customer anything to get them to go away. Sorry, there is no good answer to that. If you, and all the others with this problem start tweeting it, making it more public, maybe then MS will finally be inspired to find the fix to the problem.

Social media teams on Office , Surface , and Microsoft. I went to the Microsoft forums to see if others were reporting an issue and saw that some people had the same issue back in June, but there was no solution listed.

I turned to the chat support offered on Microsoft. The rep said he might need access to my computer. Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. We would like to know if you can get a new program code for getting the HUP software from your company? If not, you can refer to the steps provided on the picture below.

Note: The information on the picture are from the second link that we’ve given on our first reply. You can ask some help from our Office support by clicking the highlighted link “contact support”. Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member.

Thanks, Ron. This thread is locked. Classic Menu for Office bring back the familiar menus and toolbars to Microsoft Office , and includes Office The new Ashampoo Office suite comes with word processing, spreadsheet and presentation programs.

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– Microsoft office 2016 home use program free

 

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